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General information

Patients are admitted to the hospital via the front desk.

Surgical patients are then admitted through day surgery for day procedures or to their bed for overnight procedures.

During a patients admission process the nursing staff will complete any investigations required by the surgeon, prior to the procedure.

  • Drink and food vending machines
  • Free Wi-Fi
  • Sun lounge
  • TV.

Before your procedure

On arrival to the unit you will be asked to wait in one of our comfortable recliner chairs.

There is limited space available in the unit, but you are welcome to be accompanied by a member of your family or a friend..

Your personal items will be identified and stored safely. It is important that you do not bring any valuables with you on admission.

A member of the nursing staff will finalise your admission and you will be asked to change into your theatre garments and a dressing gown.

All of your relevant health history will be obtained during this process. We will also require the current details of your next of kin to ensure that someone is available to transport you home when you are discharged.

Patients are admitted according to the order of the theatre list, not necessarily in the order that they arrived to the unit.

After your procedure

After your procedure you will be transferred to the recovery unit where you will be given time to recover post-surgery and offered light refreshments.

If you have any special dietary needs please advise your admitting nurse.

Our nursing staff will monitor your post-operative recovery. Your doctor may request that you stay in the unit for a minimum of two hours post-procedure if you have had a general anaesthetic.

Once your doctor has reviewed you, you are welcome to leave the unit.

If your procedure requires overnight hospitalisation, your personal items will be transported to your room.

Please submit your admission registration online.

Patient discharge is usually 10.30am, all patients should be given a nursing discharge summary.

Upon discharge

Please ensure that you collect all of your possessions when you leave the ward.

Please also check with the nursing staff if you need to take any medications or x-rays with you when you leave.

When you are ready to leave the ward please advise the nurse or ward receptionist who will complete your discharge documentation and arrange for a staff member or volunteer to escort you to the hospital entrance

Medications

Your medications may change while you are in hospital. It is imperative that you are aware of exactly what your medication regime will be upon discharge.

Our pharmacist will provide you with all the information that you will require, such as correct dose and times of medications. At the doctor's or pharmacist's discretion you may be provided with medication discharge profiles.

These are provided when there has been numerous changes made to your medication regime or if you are unsure of your regime.

This service is available to all DVA patients.


The well-being and care of our patients is of the utmost importance to us.

We aim to make your stay as comfortable as possible and to ensure your speedy recovery.

Please let us know if there is anything that we can do to improve your stay.

There are a number of support services available within hospital to assist you and your family during your admission.

Patients coming in for surgery are telephoned to advise of any payment due and this is paid on admission (per our policy).

If a patient has been transferred from another facility, then health fund check is completed, and if any payment from another hospital is confirmed.

All payments can be made by CC, Cash, EFT or Bank cheque.

The preadmission centre is located within the surgical ward.

All pre-admission consultations are conducted by a registered nurse.

Smoking is banned at all Queensland public and private hospitals and health facilities, and for five metres beyond their boundaries.

The legislation, which was introduced on January 1, 2015, is the Health Legislation Amendment Bill 2014 to Part 8 of the Amendment of Tobacco and Other Smoking Products Act 1998.

These no smoking laws apply at all times, and to all staff and patient residential areas on healthcare facility land, and include the use of all smoking products, including regular cigarettes and devices commonly known as electronic cigarettes (e-cigarettes). The laws cover:

  • Land on which any Queensland Health Hospital and Health Service provides health services, including hospitals, community health centres, health clinics, rehabilitation centres and residential aged care facilities
  • Land on which a private health facility (private hospitals and day hospitals) provides services.
Enforcement

The laws are enforced by Queensland Health environmental health officers and public facility authorised officers.

Patients, staff or visitors smoking in smoke-free areas may be given a warning to stop smoking, or be asked to move beyond the five metre smoke-free buffer if they wish to continue smoking.

On-the-spot fines apply for breaches of the tobacco laws.

Find out more

Call 13 QGOV (13 7468)


Documentation

  • Fully completed hospital forms and any letters or reports from your doctor
  • Health insurance membership details
  • Medicare card
  • Pension card*
  • Health care card*
  • Prescription record card*
  • Pharmaceutical entitlement card*
  • Safety net card*
  • Department of Veterans' Affairs card*
  • Workers compensation approval letter*.

* If applicable.

Current medications

Please bring all of your current medications in the original packaging or dosette boxes i.e. pills, tablets, inhalers, injections, ointments, creams, vitamins or homeopathic medicines.

Other items

  • Any of your relevant x-ray or ultrasound films
  • Personal nightwear including slippers
  • Toiletries if staying overnight i.e. soap, shampoo, toothpaste
  • Shoes with non-slip soles and low heels
  • Books, magazines, laptops, iPads, iPods etc.

The hospital does not assume responsibility for personal items. You are responsible for their safe storage.

We also request that you do not bring valuables such as jewellery or large amounts of cash.

Our Assistance

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